BACK FAQs FAQ 3DVIZ CTRL QUESTIONS ABOUT INSTALLATION How do I install the software? Error message: Could not connect to EPOS Controller. What does AC mean (Acceleration)? What does „1“ mean on the controller? QUESTIONS ABOUT HANDLING What are F-Settings? For what I need the „Forward“ and „Backward“ buttons? What means „Go to Position“? I press the camera icon, but the camera does not release. The camera does not release after some pictures, the turntable however – continues to rotate. Connection Problems between CTRL and Turntable FAQ TURNTABLE / ACCESSORIES How do I install the turntable? The column seems to wobble. What can I do? What is the maximum weight that I can place on the turntable? How do I clean the turntable? How do I care for the turntable? How can I position a product simply? How do I use the watch holder AT36015? What should be noted for the shoe holder? FAQ CAMERA / CABLE Which cameras can be connected? Why does my camera not trip? My camera is connected and set to manual focus. When I start the turn the camera first trips at position 2? The photograph process runs but I get only black images. The camera releases but I‘m not getting any picture. What settings do I have to consider? FAQ MY360VIEWER.COM Please have a look at out youtube channel: YOU TUBE Or try it to for FREE on: MY360VIEWER.COM